Education
Aug 2023 - Dec 2024
Master of Science (M.S.), Business Analytics & Project Management
University of Connecticut School of Business, Hartford, CT, United States
Aug 2018 - May 2022
Bachelor of Technology, Computer Science Engineering
Madhav Institute of Technology and Science, Gwalior, India
Work History
May 2023 - august 2024
Operations Manager & Scrum Master
Falconics Agency, Orlando, United States
• Utilized strong analytical and problem-solving skills to steer operations for Falconics Agency, managing a collaborative, teamwork-oriented, and diversified team dedicated to delivering 8 strategic projects and client projects simultaneously, optimizing workflow, improving organization, and enhancing client retention by 35%.
• Managed and delivered comprehensive digital marketing strategies across diverse domains including Law, Real Estate, SaaS, Finance, Sports, Bakery, E-Commerce Clothing, and Food, leading a team to provide services in SEO, Social Media, and Strategic Ads Campaigns.
• Implemented Agile processes to optimize team workflow and client project delivery, resulting in a 35% increase in client retention and
a 30% improvement in on-time delivery, catering to a broad spectrum of industries.
• Drove a 45% increase in lead conversion rates through the innovative management of SEO & Paid Social Media campaigns and a
strategic content marketing approach that improved search engine rankings, enhancing organic lead generation by 30%, which resulted
in 20% growth in client ad revenue through proficient administration and critical reasoning.
august 2022 - may 2023
Product Owner & Scrum Master
IOOGO Inc., Dallas, United States
• Utilized strong analytical and problem-solving skills to steer operations for Falconics Agency, managing a collaborative, teamwork-oriented, and diversified team dedicated to delivering 8 strategic projects and client projects simultaneously, optimizing workflow, improving organization, and enhancing client retention by 35%.
• Managed and delivered comprehensive digital marketing strategies across diverse domains including Law, Real Estate, SaaS, Finance, Sports, Bakery, E-Commerce Clothing, and Food, leading a team to provide services in SEO, Social Media, and Strategic Ads Campaigns.
• Implemented Agile processes to optimize team workflow and client project delivery, resulting in a 35% increase in client retention and
a 30% improvement in on-time delivery, catering to a broad spectrum of industries.
• Drove a 45% increase in lead conversion rates through the innovative management of SEO & Paid Social Media campaigns and a
strategic content marketing approach that improved search engine rankings, enhancing organic lead generation by 30%, which resulted
in 20% growth in client ad revenue through proficient administration and critical reasoning.
March 2022 - August 2022
Product Operations Manager & Scrum Master
Prime Lab Inc., New York City, United States
• Managed a cross-functional team of 9 individuals across 2 projects, employing critical thinking and interpersonal skills to facilitate teamwork and deliver multiple projects on time and within budget.
• Managed two innovative Web3 technology projects: an API powerhouse architecture providing centralized data access, and a cloud storage application built on blockchain network, delivering both on time and within budget.
• Facilitated cross-functional team collaboration, leading to the successful completion of projects with a 95% customer satisfaction rate, while also contributing to the development of a new product roadmap aligned with strategic goals.
• Employed critical thinking and strong analytical skills in stakeholder meetings, ensuring clear communication and effective team collaboration for prioritizing tasks and achieving project milestones.
March 2021 - March 2022
Founder & Managing Director
DoTech Technologies LLP, Gwalior, India
• Established an IT company, overseeing a remote team of 32 employees and providing mentorship with a focus on interpersonal
development and training in various domains such as Software Development, Digital Marketing, Social Media Marketing, UI/UX
Design, Consulting, Business Outsourcing, HR, and Talent Acquisition.
• Increased company revenue by over 1000% within the first year to surpass $50,000 by implementing effective analytical business
strategies and securing more than 12 international clients, showcasing strong administration and time management skills.
• Implemented streamlined problem-solving processes for client acquisition and retention, achieving a 30% increase in customer satisfaction scores through creative solutions and diligent organization.
• Managed successful client relationships with an emphasis on collaboration and critical thinking for continuous improvement to drive
repeat business and uphold communication excellence.